FAQ's

We do everything we can to ensure you get your new Howoll products as fast as possible. Typically, we will ship your order within 24-36 hours of receiving it.

After we ship,Standard shipping takes 3-7 business days. If you need your gears sooner, expedited shipping is available.

Standard shipping costs $3.99, while expedited shipping costs $8.99. Orders over $50 qualify for free shipping.

Absolutely! Once your order is shipped, you will receive a tracking number via email to monitor your shipment's progress.

Or you can visit the logistics page.

To make a purchase, simply browse our user-friendly website to explore our wide range of products. Once you’ve found what you need, add the items to your cart, proceed to the checkout page, and complete your order effortlessly.

We accept PayPal, credit cards, and a variety of other secure and reliable payment options to ensure a smooth transaction process. Simply choose your preferred method from the list provided at checkout for a safe and convenient purchase.

Orders can be modified or canceled within 12 hours of placement. Contact our support team for assistance.

To start a return, you can contact us at service@howoll.com. Items sent back to us without first requesting a return will not be accepted.

If your return is accepted, we’ll send you a return instruction on how and where to send your package.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We’re always here to help! You can reach us through our Contact Us page, where you’ll find a simple form to submit your inquiries. Alternatively, feel free to email us directly at service@howoll.com. Whether you have questions about our services, need assistance, or want to share feedback, our team is ready to assist you promptly.

We are committed to sustainability. Many of our products are made with eco-friendly materials, and our manufacturing processes prioritize minimal environmental impact.

At the same time, we protect the environment by extending the life of our products.

Currently, we operate exclusively online, allowing us to bring unparalleled convenience and affordability to our customers. By eliminating the overhead of physical stores, we focus on providing competitive pricing and seamless shopping experiences anytime, anywhere.